I've been using this face wash since 2018 with no issues, but now I've had severe allergic reactions and my eyelid keeps burning, I have red spots and a stinging feeling every time, I will not be buying it again.
Hi Mimi, sorry to hear this product has caused this reaction. We would appreciate if you can reach out to us via the contact us button, we would like to help you further.
I used this facial wash for two decades without a single issue. It was my absolute go-to, trusted product. Unfortunately, whatever ingredients they changed in this new formula have completely ruined it. After washing my face with the updated version, I suffered a severe allergic reaction. My eyelids became incredibly swollen, bright red, and tender, while my chin developed an intensely itchy rash. I had to stop using the product immediately and am now spending weeks repairing my compromised skin barrier with antihistamines and thick healing ointments. It is incredibly disappointing when a brand ruins a perfect formula. If you are a long-time user or have sensitive skin, do not assume this new version is safe for you just because the old one was. I will not be purchasing this again.
The new formula is both less effective for spots and causes an unpleasant stinging sensation every time I use it. I was using this face wash for years with no issues before the formula changed but now I will be searching for a new face wash. Disappointing that the formula was changed when there was no need. It would be great if the old formula could be brought back.
