Would you like to contact NIVEA or do you have specific questions? Please take a look at our Frequently Asked Questions or use our contact methods below to get in touch with us.

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In case of complaints

To ensure a quick reply to your complaint, please indicate as much information as possible with regards to the concerned product or products. Thus, please enter product name, article number and batch number in the corresponding field.

Where can I find this information?
The article and batch number can be found on the product.

Product 1

Your Contact Details

Your personal information entered in this contact form will be solely used for the processing of your request. Further information can be found within our Privacy Policy.

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Media enquiries?

For all media enquiries, please email us at support.anz@nivea.com

For general enquiries use the form below or call us on

1800 103 023 (AU)

0800 696 483 (NZ)

Secure reporting channels - Speak up. We care.

Speak up via our incident reporting platform which is a protected, secure, and independent reporting channel for our employees, and also our customers, consumers, and stakeholders.